SureFlap Microchip Pet Door Connect with Wireless Hub

Sureflap

£194.99
(11 reviews) Write a Review
SKU:
16172
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The SureFlap Microchip Pet Door Connect uses your pet’s existing microchip like an electronic door key to allow them to come and go from the home without leaving doors and windows open. The included hub and app mean that the permissions of the door be controlled on your phone, wherever you are!

The included hub is connected to your home router with the included Ethernet cable and gives you wireless control. You can receive notifications when your pet leaves or enters the home, lock and unlock the door via time scheduling or manually. It provides alerts when a neighbourhood pet tries to access your home and it offers insights to your furry friend’s behaviour. To use the hub, you are required to have iOs9 or later and Android 4.4 or later. The app requires you to be connected to the internet (mobile or wireless broadband).

Note that the Sureflap Pet Door Connect doesn’t allow you to programmes different curfews for different pets. If the door is unlocked, all of your pets can exit the home.

When installing into glass, the SureFlap Mounting Adapter is required. This is because glass requires a circular hole. The mounting adapter ensures that the flap fits into the glass correctly with no gaps. The adapter can also be used when installing into a wall as it leaves a smooth and clean finish.

If installing into a wall, you may require a SureFlap Tunnel Extender. The tunnel extender creates a longer approach tunnel for thicker walls. Each extender adds 50mm of length.

  • Reads your pet’s existing microchip to allow entry for your pets
  • Suitable for large cats and small dogs
  • Requires 4 x C batteries (provide up to 6 months battery life)
  • Hub included that connects to your router (mains powered)
  • Control your pet door from anywhere in the world
  • Receive notifications when your pet enters and leaves the home
  • Lock or unlock the pet door, change the curfew times at anytime
  • Gain insights into your pet’s behaviour
  • App requires iOS9, Android 4.4 or later
  • Can be accessed on a pc, requires latest versions of Chrome, Firefox, Internet Explorer or Safari
  • Receive intruder alerts if a pet that isn’t registered tried to enter

Measurements:

  • Flap opening size (the smallest area your pet will have to enter) - 178mm (W) x 170mm (H)
  • Door/wall mounting hole size - 207mm (W) x 234mm (H)
  • Glass mounting hole size (a circular hole is required) - The optimum hole size is 300mm in diameter, but it can be installed in holes up to 320mm in diameter
  • Exterior frame size - 262mm (W) x 281mm (H)

11 Reviews Hide Reviews Show Reviews

  • 0
    Adapter recommended here is WRONG

    Posted by Annoyed on 25th Jun 2022

    I ordered the SureFlap Mounting Adapter linked to from this page with this pet flap - the adapter too small and the correct product isn't available. The AWFUL customer service process requires that you send a picture; clearly reading the information on their own website isn't possible.

  • 3
    Terrible battery life

    Posted by James on 22nd Feb 2022

    The battery life on this is, as another reviewer states, absolutely terrible and more along the lines of six weeks. Six months is a totally misleading statement. Otherwise fine except for a few meltdowns in the app resulting in notification bombardments and other weirdness.

  • 5
    Brilliant and fun.

    Posted by Ljack on 9th Sep 2020

    This is absolutely amazing. Can keep track of cat’s in and outs from anywhere. It even says if another cat looked in the catflap. I would definitely recommend this catflap or small dog flap. It says which cat is out or in and if another animal looks in it says an animal looked in. Peek a boo!

  • 4
    Quite Annoyingly difficult to get working properly

    Posted by Jammydodger0905 on 25th Nov 2019

    I was really looking forward to getting this new bit of kit for our cats... my husband said it was relatively straightforward to install (we just had to increase the size of the existing hole to accommodate it, it was however super difficult to get everything synced up it is also a bit of a pain having to find yet another socket for the hub and receiver to be plugged into - it needs to be connectable to the flap by WiFi! The flap itself is a fabulous size and is very flush with the door. Being able to control it from the app is great and (mostly) knowing where my cats are is great, however if they go out without using the flap or vice versa the flap does not register that exit or entry if they come back in/go out through it.... if that makes sense!?

  • 5
    Au top

    Posted by Cécile on 16th Aug 2019

    Cette chatière permet de savoir où se trouve notre petit protégé; maison ou extérieur. Le système de verrouillage à distance peut également être utile de temps à autre. Je suis très satisfaite de cet achat.

  • 5
    I love it, gives piece of mind & works beautifully

    Posted by DanielO on 7th May 2019

    Having lost a few cats from night time drivers when I was growing up, I always make sure that I keep my cats in at night. But sometimes, when you're out in the day and not back until super late, not being able to lock off the cat flap and check up on my little ones can be a slighty worry. This cat flap has saved the day. It replaced an old cheapy Petmate one, and is so much better made. It's taken a while getting the cats used to the flap and getting them to learn to use it again, but it was worth that minor pain. The app is great and I've experienced nothing like one of the other reviewers, it's easy to setup and keeps track of the cats really well. I love the little cat hub that mieows when you little ones head off, and when you change the batteries it just syncs up without any need to do it all again. The only issue I've noticed is with Microchips. One of my cats is microchipped and the other isn't, so one uses the RFID tag and the other relys on the Microchip. The microchipped kitty doesn't always register when going out. It thankfully seems better for coming in, but I guess the microchip which is 8 years old, doesn't cover much distance so the cat doesn't always get acknowledged that it's wanting to go out. Easy fix though, I'll just get the Sureflap RFID tag as it seems a lot more sensitive. Overall I debated the cost of it all, it's an expensive cat flap. But having got it on a deal for around £107 all in, I took a leap and I haven't regretted it at all. In fact, if I'd paid the full £155 I'd still be happy as it's just so nice having that piece of mind and getting notifications of what your cats up to. One thing Sureflap should do, is offer the service to get the tags engraved, then they'd only need one tag on their collar.

  • 1
    Poor battery life and app

    Posted by DRaV on 9th Feb 2019

    I’ve used this for about 3 months and have had to change the batteries 3 times in that period. Battery life is more like 6 weeks! Absolutely NOT 6 months. The app is poorly developed and has lots of bugs including intermittent notifications and white screen when loading the app. Not value for money.

  • 5
    Simply the best cat flap

    Posted by Akkers on 29th Nov 2018

    I brought this cat flap with hub to allow my cat to have the freedom to come and go. I love the app which allows me to both monitor my cats movements and restrict his exit and entrance. Good quality bulid and future proof. Lovely !

  • 4
    Reluctant four

    Posted by Babcia on 25th Oct 2018

    Installed Monday evening. Couldn’t seem to get in so left the flap sellotaped up. She was in and out constantly, success. Unfortunately, it does not pick up her microchip so she can get out but not back in. We had to use the disc and re-register her on the flap and all is well but the disc was to be used for visiting pets so not too thrilled.